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3 Ways IT Leaders are Doubling Down on Enterprise Service Management

Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

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What You'll Learn...

DevOps is all about constant collaboration and iterative improvement, so it’s no surprise that DevOps itself is evolving over time. Until recently, DevOps has often focused on building, testing, and releasing software faster and more reliably. But what happens after that software is deployed?


The next challenge for DevOps to embrace is expanding from helping organizations build, to helping them run. Site Reliability Engineering (SRE), the practice of optimizing software development for reliability, is one of the fastest growing ways for organizations to do just that. And Service Level Objectives (SLOs) are critical to tracking reliability goals, and managing the tradeoff between feature delivery and technical debt.


In this webinar, Thad West, CEO of Isos Technology, discusses the evolution of DevOps with SRE and SLO experts, and shows how DevOps can help organizations deliver an exceptional customer experience. You’ll learn about:
  • The evolution of DevOps roles and responsibilities within an organization
  • Key performance metrics for Site Reliability Engineering
  • SLO quality gates, or how to stop bad code from getting into production
  • Why both “shift left” and “shift right” approaches to DevOps are important
Our expert panel will also touch on how Nobl9’s SLO platform and Dynatrace’s cloud intelligence platform integrate with Atlassian tools to align DevOps teams and business stakeholders, and help organizations build AND run smarter.

Speakers

Niall Murphy
SRE Author, Consultant

Niall Murphy has worked in Internet infrastructure since the mid-1990s. His books have sold approximately a quarter of a million copies worldwide, most notably the award-winning Site Reliability Engineering, and he is probably one of very few to hold degrees in Computer Science and Mathematics, and Poetry Studies. He lives in Dublin, Ireland, with his wife and two children.
 
Niall Murphy
Niall Murphy
SRE Author, Consultant

 

Ian Bartholomew
Lead SRE, Nobl9

Ian Bartholomew is obsessed with quality and has over 15 years of experience in the industry. Whether it be cooking up a perfect pupusa or ensuring the delivery of cloud services with the perfect balance of reliability and fresh features all at the optimal cost, Ian has contributed to the pursuit of reliability. A true pioneer in the emergence of site reliability engineering playing key roles at companies like Google, Nike, Disney, Hulu, and others. Ian holds a Bachelor of Fine Arts from the San Francisco Art Institute where he first developed that keen eye for quality. Ian is a founding member of the Open SLO open source initiative and is a key member of the SRE team at Nobl9. 

 

Ian Bartholomew
Ian Bartholomew
Lead SRE, Nobl9
 

Henrik Rexed
Cloud Native Advocate, Dynatrace

Henrik is a Cloud Native Advocate at Dynatrace, the leading Observability platform.  Prior to Dynatrace, Henrik has worked as a Partner Solution Evangelist at Neotys, delivering webinars and building prototypes to enhance the capability of NeoLoad.  He has been working in the performance world more than 15 years, delivering projects in all contexts including extremely large Cloud testing on the most demanding business areas such as trading applications, Video on Demand, sports websites, etc.  Henrik is also one of the organizers for the Performance Advisory Council. 


IMAGE_HREXED
Henrik Rexed
Cloud Native Advocate, Dynatrace
 
 

Thad West
CEO, Isos Technology

As a Co-Founder and CEO of Isos Technology, Thad West is responsible for the overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. He has a diverse enterprise application experience in a wide range of fields, including finance, health services, insurance, construction, and retail technologies.
 
bio-thad-full
Thad West
CEO, Isos Technology 
 

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