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What you'll learn...
Atlassian announced that its asset and configuration management capabilities in Jira Service Management, originally known as Insight, will be renamed Assets by the end of this year. When you hear the phrase asset management, you probably think of hardware and software, but Assets can be used for so much more.
Our panel of ITSM experts discusses why asset management is Atlassian's secret weapon for organizations to get the most out of Jira Service Management (JSM). We also an overview of JSM with Assets, and discuss 5 valuable, repeatable use cases for asset management you might not have considered. Did you know the following things can be assets?
- People: Leverage Active Directory employee data
- Clients: Provide a unique service portal experience
- Products: Create a matrix of features and apps
- Departments: Enable company-wide audits and reports
- Databases: Turn any data you have into assets
We present real-world examples from companies that Isos has worked with, like CBS, and how we helped them reimagine asset management to achieve their organizational goals. You'll also learn how you can take advantage of all of the functionality of Assets by implementing or migrating to JSM Premium Cloud.
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