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An Online Job Search Platform Partners with Isos Technology to Replace ServiceNow with JSM


This online job search platform is the #1 job site worldwide, with more than 250 million unique visitors each month. The company provides job seekers in more than 60 countries with free access to millions of jobs from thousands of companies and drives millions of targeted applicants to jobs in every field. When the company needed help migrating more than 400 agents and 30 different support teams from ServiceNow, they chose to partner with Isos Technology to implement and optimize Jira Service Management.

What You’ll Learn

How Isos Technology migrated the online job search company from ServiceNow to Jira Service Management and helped them:

  • Achieve faster time to value by implementing JSM in just a few weeks, so the company could quickly begin benefiting from their simplified portal and processes
  • Rapidly adopt the straightforward, easy-to-use, and greatly simplified system, meaning that both agents and customers can get up to speed quickly.
  • Implement a more cost-effective model, significantly reducing costs related to licensing fees and system maintenance when compared with ServiceNow.
  • And more!

Download the Case Study