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Cutting Costs and Complexity:

Why The #1 Online Job Platform Switched from ServiceNow to JSM

itsm-to-jsm

#1 Online Job Platform Replaces ServiceNow with Jira Service Management to Boost Efficiency and Cut Costs

A major online job search platform turned to Isos Technology to replace its complex, costly ServiceNow implementation with a more agile, user-friendly solution—Jira Service Management (JSM).

With growing demand for faster response times, easier administration, and better cross-team collaboration, the company needed an ITSM platform that could scale without slowing them down. Isos Technology delivered a tailored migration strategy that streamlined operations and empowered teams to work more efficiently.

What You’ll Learn:

  • Why the company chose JSM over ServiceNow to modernize IT operations

  • How Isos simplified the transition and reduced complexity

  • The tangible improvements in agility, cost savings, and user satisfaction

  • How JSM improved visibility and collaboration across departments

See how switching to JSM transformed service delivery and empowered IT to move at the speed of business.

Download the Case Study