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Jira Service Management vs. ServiceNow:

The Smarter ITSM Choice

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Discover Why More Teams Are Choosing JSM Over ServiceNow

Modern IT teams need more than just ticketing—they need speed, flexibility, and a tool that keeps up with change. Jira Service Management delivers just that.

Atlassian continues to evolve JSM into one of the most powerful and comprehensive ITSM platforms available today. From service request, incident, and change management to knowledge, asset, and configuration management—JSM empowers teams to move faster, collaborate smarter, and drive greater value across the organization.


In This Whitepaper, You’ll Learn:

  • How JSM outperforms traditional ITSM tools like ServiceNow®

  • The core features that drive team productivity and cross-functional collaboration

  • Where real economic and operational benefits are being realized

  • Key evaluation criteria to help you make the right choice for your organization

See how Jira Service Management delivers on both performance and value. Download the guide today.

Download Whitepaper