Pharmacy Services Leader Partners with Isos Technology
to Optimize Jira Software and
Implement Jira Service Management
Over the course of nearly 100 years, the national pharmacy services company in this case study has grown to include four business lines, including one that supplies pharmacy customers with their inventory of medications. Regardless of what business line they support, the company’s more than 1,000 employees in 41 states are united in their commitment to expert insights, unmatched service, lower costs, and improved outcomes.
What You'll Learn ...
This case study covers how Isos Technology optimized the company's Jira Software instance and implemented Jira Service Management. The pharmacy services company now benefits from streamlined issue intake, optimized processes, increased efficiency, automation, and enhanced operational reporting.
This implementation included:
- Optimized Jira instance
- Streamlined issue intake
- Increased efficiency
- Improved customer service
- Enhanced operational reporting
- And more!