Modernizing Federal Government IT with Atlassian and Isos Federal
What You’ll Learn
Common challenges in legacy federal ITSM environments
How agencies can improve visibility and auditability across workflows
Why organizations are moving away from heavily customized legacy systems
How Jira Service Management supports operational resilience
The role of automation and AI in modern federal ITSM
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Real-World Federal Examples Discussed
Learn how a U.S. Air Force cyber operations team improved approval visibility, automated workflows, and centralized procurement processes to reduce delays and improve operational transparency.
Hear how a Department of Defense contractor modernized a legacy help desk environment supporting more than 100,000 users with improved SLA management, self-service support, and streamlined request handling.
Speakers
Ponam in culpa idiota aliis pravitatis. Principium ponere culpam in se justum praeceptum. Neque improperes et aliis
Thad West
CEO
As a Co-Founder and CEO of Isos Technology, Thad West is responsible for overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. Thad has over two decades of experience in technology. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. Prior to founding Isos Technology, Thad held the positions of VP of Application Development for a Fortune 100 financial company and Director of Product Management for a mid-size software company specializing in mobile applications for the construction industry.
AWARDS
Winner of the 2015 AZ Top Tech Exec Awards CEO award
Thad West
CEO
As a Co-Founder and CEO of Isos Technology, Thad West is responsible for overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. Thad has over two decades of experience in technology. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. Prior to founding Isos Technology, Thad held the positions of VP of Application Development for a Fortune 100 financial company and Director of Product Management for a mid-size software company specializing in mobile applications for the construction industry.
AWARDS
Winner of the 2015 AZ Top Tech Exec Awards CEO award
Thad West
CEO
As a Co-Founder and CEO of Isos Technology, Thad West is responsible for overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. Thad has over two decades of experience in technology. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. Prior to founding Isos Technology, Thad held the positions of VP of Application Development for a Fortune 100 financial company and Director of Product Management for a mid-size software company specializing in mobile applications for the construction industry.
AWARDS
Winner of the 2015 AZ Top Tech Exec Awards CEO award
Thad West
CEO
As a Co-Founder and CEO of Isos Technology, Thad West is responsible for overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. Thad has over two decades of experience in technology. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. Prior to founding Isos Technology, Thad held the positions of VP of Application Development for a Fortune 100 financial company and Director of Product Management for a mid-size software company specializing in mobile applications for the construction industry.
AWARDS
Winner of the 2015 AZ Top Tech Exec Awards CEO award
Thad West
CEO
As a Co-Founder and CEO of Isos Technology, Thad West is responsible for overall vision, strategy, and execution of the business. Thad brings his diverse technology background, business acumen, and strong leadership skills to these roles. Thad has over two decades of experience in technology. He has extensive experience in product management, development team leadership, enterprise architecture, and business application development. Prior to founding Isos Technology, Thad held the positions of VP of Application Development for a Fortune 100 financial company and Director of Product Management for a mid-size software company specializing in mobile applications for the construction industry.
AWARDS
