IT has helped organizations transition to remote work and ensure people's ability to work productively. As businesses evolve in a post-COVID-19 world, there will be a greater need for IT to empower a digital workforce with improved capabilities and service levels, while seeking ways to reduce costs. Hear about successfully transitioning to an agile service desk post COVID-19.
It's time to take agile processes and DevOps cultures to operations, where major incidents disrupt business, ongoing problems reduce productivity, and both create avoidable stress. Can updated DevOps goals, integrated tools, simple automation, real-time reporting, and a collaborative technology team address gaps in improving recovery times and addressing problem root causes? Hear from agile experts and DevOps leaders who are taking on these challenges so that technology teams can release applications frequently and resolve operational incidents quickly.