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Achieve Better ITSM Outcomes: Make the Switch to Jira Service Management

Learn how to ditch ServiceNow and enhance ITSM at your organization with a JSM Migration Assessment from Isos Technology
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Ready for a service management upgrade? Switch from ServiceNow to JSM. Get started today!

Discover the full potential of your business with our expert Atlassian guidance, available to you without any commitment. Engage with our specialists today for a comprehensive JSM Migration Assessment. Uncover insights into your current operations and learn the exciting opportunities that transitioning to Jira Service Management offers, all while navigating potential risks with ease.

Why migrate from ServiceNow to JSM?

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Cost savings:

By switching from ServiceNow to JSM, you'll benefit from a more cost-effective solution with JSM's license fee of $20 per agent per month with a Cloud subscription, compared to ServiceNow's $100 per agent per month. By switching to JSM, you can get away from outdated sales models, high integration costs, and increasing license costs over time.

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ITIL support and flexibility:

ServiceNow's rigid ITIL-based approach can hinder collaboration and innovation, whereas JSM supports ITIL best practices while offering increased flexibility for diverse teams.

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DevOps collaboration:

Because Jira Service Management is based on Jira, the tool fosters seamless DevOps collaboration between IT and development teams, unlike ServiceNow, which requires third-party integrations for similar collaboration.

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Comprehensive ticketing and HR capabilities:

JSM streamlines staff onboarding, offboarding, and change requests, and includes templates for various management tasks, eliminating the need for additional integrations required by ServiceNow.

How Isos can make your transition seamless

Migrating to a new platform can be complex, and requires expertise and careful planning to ensure success. That's where we come in. As an Atlassian Platinum Solution partner and four-time recipient of the Atlassian Partner of the Year award in ITSM, our extensive Atlassian experience and expertise enables us to develop customized solutions tailored to your business needs and goals, guaranteeing a smooth transition and peace of mind. With a proven track record, our team of ITIL-certified experts is here to simplify the process of moving from ServiceNow to Jira Service Management for you, and help you achieve better service management outcomes along the way. 

Our strategy & methodology

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Analysis

We begin by conducting a thorough analysis of your existing data, workflows, and processes to define the scope of the migration. This step ensures that we have a comprehensive understanding of your current environment, allowing us to plan the transition effectively.

Design

Our team collaborates with you to design a tailored Jira Service Management deployment that aligns with your organization's specific needs. From system setup to data mappings and extraction scripts, we ensure that the design fits seamlessly into your operational framework.

 Efficient data migration

We ensure a seamless data migration by mapping your data architecture, extracting data from ServiceNow, and importing it into Jira Service Management, while minimizing disruption to your operations.

Training & support

We provide comprehensive training and support to ensure a smooth transition to JSM. Our goal is to empower your team with the knowledge and resources needed to maximize the value of the new system, while offering continuous support to address any challenges along the way.

Benefits of making the switch from ServiceNow to JSM

 

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Improved efficiency

JSM’s intuitive interface and robust features empower your teams to work smarter and faster, leading to improved efficiency and customer satisfaction.

Discover cost savings 

JSM delivers an affordable ITSM solution that cuts costs compared to ServiceNow, avoiding outdated sales models, high integration fees, and rising license costs.

Customizable workflows

ServiceNow is rigid and complex, while JSM enables easy updates on the fly, allowing for immediate adaptation to new business needs without delay.

DevOps & IT collaboration

By switching to JSM, development and IT teams can work together in a single platform, leading to better collaboration, greater efficiency, and improved outcomes.

It's time to switch from ServiceNow to JSM.
Schedule your assessment to find out why!

Are you considering switching from ServiceNow to Jira Service Management (JSM) but unsure about the benefits? Well, look no further! By scheduling your free platform review, you'll get the chance to meet with one of our migration specialists and gain tailored insights into how JSM can enhance your processes and meet your specific needs. 

What will I receive in my ServiceNow Assessment?

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ServiceNow Environment Insights

Receive a thorough analysis of your current ServiceNow setup, and identify key components and potential challenges within your instance.

Workload Estimation

Detailed estimate of the effort and resources required to implement a JSM migration based on the initial analysis, considering aspects like data volume, complexity, integration, and more.

 Implementation Plan

Strategic plan for JSM implementation outlining a step-by-step approach tailored to your organization's needs, including data, processes, workflows, training, and more.

Migration Success Blueprint

Comprehensive guide that ensures migration success, and alignment with technical and business requirements for risk identification, mitigation strategies, and contingency planning.

Success Stories & Resources

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Learn how a leading global logistics company partnered with Isos Technology for strategic guidance and technical expertise to support a ServiceNow to JSM migration.

Let's talk about transitioning from ServiceNow to Jira Service Management.

Contact us today to begin your seamless transition from ServiceNow to Jira Service Management.

(855) 924-4767