PRODUCTS WE SUPPORT
Jira
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Jira Service Management
Confluence
Jira Align
- ...and more!
TECHNOLOGY INTEGRATIONS
& PARTNERSHIPS
- Atlassian
- AWS
- Appfire
- Tempo
- Carahsoft
- ...and more!
Ready for a service management upgrade? Switch from ServiceNow to JSM. Get started today!
Discover the full potential of your business with our expert Atlassian guidance, available to you without any commitment. Engage with our specialists today for a comprehensive JSM Migration Assessment. Uncover insights into your current operations and learn the exciting opportunities that transitioning to Jira Service Management offers, all while navigating potential risks with ease.
By switching from ServiceNow to JSM, you'll benefit from a more cost-effective solution with JSM's license fee of $20 per agent per month with a Cloud subscription, compared to ServiceNow's $100 per agent per month. By switching to JSM, you can get away from outdated sales models, high integration costs, and increasing license costs over time.
ServiceNow's rigid ITIL-based approach can hinder collaboration and innovation, whereas JSM supports ITIL best practices while offering increased flexibility for diverse teams.
Because Jira Service Management is based on Jira, the tool fosters seamless DevOps collaboration between IT and development teams, unlike ServiceNow, which requires third-party integrations for similar collaboration.
JSM streamlines staff onboarding, offboarding, and change requests, and includes templates for various management tasks, eliminating the need for additional integrations required by ServiceNow.
Migrating to a new platform can be complex, and requires expertise and careful planning to ensure success. That's where we come in. As an Atlassian Platinum Solution partner and four-time recipient of the Atlassian Partner of the Year award in ITSM, our extensive Atlassian experience and expertise enables us to develop customized solutions tailored to your business needs and goals, guaranteeing a smooth transition and peace of mind. With a proven track record, our team of ITIL-certified experts is here to simplify the process of moving from ServiceNow to Jira Service Management for you, and help you achieve better service management outcomes along the way.
We begin by conducting a thorough analysis of your existing data, workflows, and processes to define the scope of the migration. This step ensures that we have a comprehensive understanding of your current environment, allowing us to plan the transition effectively.
Our team collaborates with you to design a tailored Jira Service Management deployment that aligns with your organization's specific needs. From system setup to data mappings and extraction scripts, we ensure that the design fits seamlessly into your operational framework.
We ensure a seamless data migration by mapping your data architecture, extracting data from ServiceNow, and importing it into Jira Service Management, while minimizing disruption to your operations.
We provide comprehensive training and support to ensure a smooth transition to JSM. Our goal is to empower your team with the knowledge and resources needed to maximize the value of the new system, while offering continuous support to address any challenges along the way.
Improved efficiency
JSM’s intuitive interface and robust features empower your teams to work smarter and faster, leading to improved efficiency and customer satisfaction.
Discover cost savings
JSM delivers an affordable ITSM solution that cuts costs compared to ServiceNow, avoiding outdated sales models, high integration fees, and rising license costs.
Customizable workflows
ServiceNow is rigid and complex, while JSM enables easy updates on the fly, allowing for immediate adaptation to new business needs without delay.
DevOps & IT collaboration
By switching to JSM, development and IT teams can work together in a single platform, leading to better collaboration, greater efficiency, and improved outcomes.
Are you considering switching from ServiceNow to Jira Service Management (JSM) but unsure about the benefits? Well, look no further! By scheduling your free platform review, you'll get the chance to meet with one of our migration specialists and gain tailored insights into how JSM can enhance your processes and meet your specific needs.
Receive a thorough analysis of your current ServiceNow setup, and identify key components and potential challenges within your instance.
Detailed estimate of the effort and resources required to implement a JSM migration based on the initial analysis, considering aspects like data volume, complexity, integration, and more.
Strategic plan for JSM implementation outlining a step-by-step approach tailored to your organization's needs, including data, processes, workflows, training, and more.
Comprehensive guide that ensures migration success, and alignment with technical and business requirements for risk identification, mitigation strategies, and contingency planning.
Learn how a leading global logistics company partnered with Isos Technology for strategic guidance and technical expertise to support a ServiceNow to JSM migration.
Moving from ServiceNow to JSM
Moving from ServiceNow to Jira Service Management: Why and How?
Read MoreUpgrade your ITSM: Switch to JSM from ServiceNow
Upgrade Your ITSM: Why Switching from ServiceNow to Jira Service Management Makes Sense
Read MoreThe Case for Jira Service Management: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®
In this whitepaper, we discuss the Jira Service Management Platform and how it holds its own and more against ServiceNow®.
Read MoreAn Online Job Search Platform Partners with Isos Technology to Replace ServiceNow with JSM
Learn about how Isos Technology and Jira Service Management helped an online job search platform company increase efficiency and effectiveness and reduce costs.
Read MoreIndependent Federal Agency Partners with Isos Technology to Implement Jira Service Management
A case study from Isos Technology: Independent Federal Agency Partners with Isos Technology to Implement Jira Service Management
Read MoreITSM Platform Smackdown: Jira Service Management vs. the Rest!
In the latest episode of Atlassian Impact, we dive headfirst into the ultimate ITSM Platform Smackdown: Jira Service Management vs. the Rest! 🥊💻
Read MoreStrategies for Successful Migration from Legacy ITSM Solutions to Jira Service Management
Enjoy this whitepaper on primary reasons companies migrate to JSM, how to rethink processes during migration, and key considerations when working with an Atlassian Solution Partner.
Read MoreJira Service Management: A Modern ITSM Solution for an Evolving IT Landscape
This whitepaper discusses Jira Service Management, the modern ITSM solution for an evolving IT landscape.
Read MoreContact us today to begin your seamless transition from ServiceNow to Jira Service Management.