A Leading Television Manufacturer Partners with Isos Technology to Replace ServiceNow with Jira Service Management and Assets  

A well-known electronics company that is a leading manufacturer of televisions and sound systems throughout North America had its software development teams using various Atlassian solutions to manage the software development lifecycle and its ITSM team relying on ServiceNow for service desk support, creating a disconnect. The company turned to Isos Technology to integrate DevOps and ITSM into a unified system to enhance collaboration and streamline the change management process.

What You'll Learn:

This case study covers how Isos Technology worked closely with the leading electronics company to understand their needs, and to develop a strategic plan for integrating DevOps and ITSM into a unified system. The partnership with Isos resulted in:

• Increased efficiency
• Improved visibility and collaboration
• Simplified asset management
• Enhanced reporting
• Maximum value from Atlassian investment
• And more!