The Case for Jira Service Management: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®
Jira Service Management has grown into one of the most comprehensive ITSM platforms available, with capabilities spanning service requests, incident and problem management, change management, asset tracking, and more. This whitepaper covers what JSM delivers in terms of team efficiency and cost savings, and how it compares to ServiceNow for organizations evaluating their options.
What You'll Learn
JSM’s key functionality and how it delivers superior ITSM performance
How JSM closes the information gap between DevOps and ITSM
The economic benefits companies can realize by adopting JSM
Key considerations when evaluating JSM relative to ServiceNow
